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Thank you for choosing [Your Website Hosting Company]. We value your satisfaction and strive to provide the best hosting services. Below is our refund and return policy:

  1. Refund Eligibility:
    • We offer a 30-day money-back guarantee for hosting services.
    • Eligible for a full refund within 30 days of the initial purchase, excluding setup fees and domain registration charges.
    • Non-refundable services include dedicated servers, VPS, domain registrations, SSL certificates, and third-party products.
  2. Refund/Return Process:
    • Submit a written request through our customer support ticket system or contact our support team.
    • Provide necessary details: account information, order number, and reason for the refund/return.
    • Approved refunds will be processed using the same payment method used for the initial purchase.
  3. Exclusions and Limitations:
    • Setup fees and domain registration charges are non-refundable.
    • Renewals, upgrades, and third-party products/services are non-refundable.
    • Third-party products/services are subject to their respective refund policies.

For further assistance, please contact our customer support team at [insert contact information].

Please note that this policy is subject to change without prior notice. Updated policy information will be available on our website.

Last updated: 10 June, 2023

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