Thank you for choosing [Your Website Hosting Company]. We value your satisfaction and strive to provide the best hosting services. Below is our refund and return policy:
- Refund Eligibility:
- We offer a 30-day money-back guarantee for hosting services.
- Eligible for a full refund within 30 days of the initial purchase, excluding setup fees and domain registration charges.
- Non-refundable services include dedicated servers, VPS, domain registrations, SSL certificates, and third-party products.
- Refund/Return Process:
- Submit a written request through our customer support ticket system or contact our support team.
- Provide necessary details: account information, order number, and reason for the refund/return.
- Approved refunds will be processed using the same payment method used for the initial purchase.
- Exclusions and Limitations:
- Setup fees and domain registration charges are non-refundable.
- Renewals, upgrades, and third-party products/services are non-refundable.
- Third-party products/services are subject to their respective refund policies.
For further assistance, please contact our customer support team at [insert contact information].
Please note that this policy is subject to change without prior notice. Updated policy information will be available on our website.
Last updated: 10 June, 2023
Move It Live LLC
